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Beauty & WellnessSalonIQ

Lumina Beauty Studio

Lumina was managing appointments through WhatsApp and a paper register across 3 branches. No-shows were running at 28%, staff schedules clashed weekly, and inventory was tracked manually on spreadsheets — leading to frequent stock-outs of high-demand products.

↓ 74%
No-show Rate
From 28% down to 7% with automated reminders
↓ 60%
Booking Time
Appointments confirmed in under 2 minutes
↑ 32%
Revenue Growth
More bookings, fewer cancellations in 90 days
↓ 45%
Inventory Waste
Overstocking reduced with usage-based alerts

The Challenge

Lumina was managing appointments through WhatsApp and a paper register across 3 branches. No-shows were running at 28%, staff schedules clashed weekly, and inventory was tracked manually on spreadsheets — leading to frequent stock-outs of high-demand products.

Our Solution

We onboarded Lumina onto SalonIQ, configured their 3 branches, migrated client history, and enabled automated SMS reminders and smart scheduling with real-time staff availability sync.

Tags

SalonIQBeautyAppointment ManagementMulti-Branch

“SalonIQ completely transformed how we run our studios. Our staff spends less time on admin and more time with clients. The no-show drop alone paid for the platform in the first month.”

P

Priya Mehta

Founder, Lumina Beauty Studio

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NeurologicX Innovations Labs · Pune - Solapur, Maharashtra, India